The Story Behind Crigler Insurance Agency
Crigler Insurance Agency is a family-owned insurance brokerage based in Richland, WA, built on two generations of carrier experience so clients get the same familiar team on every call, whether they're local or reaching out from outside the area.
Why We Opened Our Own Doors
Our founder spent decades as a Farmers agent before he and his father founded Crigler Insurance Agency together on January 1, 2013. They wanted something different from a franchise office reporting to a corporate parent: an agency owned by the people running it. The agency has worked out of the same Richland office since 2006, which means clients are calling the same building and the same team they called last year, whether they're down the street or well outside the Tri-Cities.
What It Means to Be Independent
This agency is family-run, and it stays that way on purpose. The same small team handles quotes, renewals, and questions from start to finish, so a call here means talking to someone who already knows the account rather than starting over with a stranger each time.
Based in Richland, Not Limited to It
Most agencies advertised in Richland are captive locator pages for national brands, staffed by whoever the corporate office assigns. Crigler Insurance Agency is locally owned and based in Richland, and while that's where the agency got its start, clients working with us today reach out from beyond the Tri-Cities as well. Being based here shapes how we work, it doesn't limit who we're able to help.
Frequently Asked Questions About Crigler Insurance Agency
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Who owns Crigler Insurance Agency?
The agency was co-founded by a father and son team, with decades of prior experience as a Farmers agent behind them. They started Crigler Insurance Agency as an independent, family-run brokerage rather than a franchise location.
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How long has Crigler Insurance Agency been in Richland?
The agency was founded on January 1, 2013, and has operated from the same Richland office since 2006. That long-term presence is part of why clients keep working with the same team year after year.
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Does Crigler Insurance Agency only work with clients in Richland?
The agency was founded on January 1, 2013, and has operated from the same Richland office since 2006. That long-term presence is part of why clients keep working with the same team year after year.
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Which carriers does Crigler Insurance Agency represent?
Crigler Insurance Agency compares options across multiple different carriers rather than offering just one company's policies. Our options include Travelers, Progressive, and Liberty Mutual; the full breakdown is on our Carriers page.
Ready to Talk to a Team That Knows You?
If you'd rather work with a small, family-run agency than a national call center, this is that team. Reach out for a quote or give the office a call directly.